Thank you for your interest in staying with us during your time in Provo. We are meticulous and clean, and we pride ourselves in providing outstanding accommodations in our guest apartments.

VISITING AGREEMENT DETAILS (Please Read Carefully)

DEPOSITS - A $200 deposit will be charged to your card. The remainder is due at check in and may be paid by credit or cash. We do not accept checks from first time guests.

CANCELLATIONS - Please read our cancellation policy carefully. There are no exceptions.

Cancel within 48 hours of making the reservation=Only $25 processing charge will apply.
Cancel more than 30 days before a reservation=Full refund MINUS $100 fee
Cancel 14-30 days before a reservation=Full refund MINUS $200 fee
Cancel within 14 days of reservation=NO REFUND unless the room is re-rented. If we can rebook your room(s), a full or partial refund will be made less a $100 processing fee.

*A 120 day cancellation notice is required on whole house bookings (less a $300 fee).

Rates/policies are subject to change and vary during high impact periods and special requests. PLEASE NOTE: We reserve the right to cancel a reservation at any time for any reason.

CHECK-IN - After 7:00 PM on day of arrival.

CHECK-OUT - 11:00 AM.

USE OF PREMISES - The premises shall be used and occupied by Guest exclusively as a private single/family residence, and neither the premises nor any part thereof shall be used at any time during the term of this lease by Guest for the purpose of carrying on any business, profession, or trade of any kind, or for any purpose other than as a private residence.

VISITORS - Any persons not named within this contract who occupies the dwelling for longer than 8 hours need to have verbal and/or written permission from the management.

CHILDREN - Children are welcome in select units. Please call to make arrangements.

PETS - No animals of any kind will be allowed on or in the premises. Failure to comply will result in a $100 fine. Guests with a "whole house" booking may negotiate.

FURNISHINGS - Guest agrees not to modify or move any furnishings. When cleaning is done, moved items may be mistakenly thought to be stolen, and the Guest will be charged for their replacement.

APPLIANCES - Guests agree to NEVER leave an appliance running while not at home. If damages occur while Guest is away, Guest will be responsible for all repairs and clean up costs. Examples of this include dishwasher leaks, washer leaks, dryer fires, etc.

ALCOHOL AND SMOKING - This is a smoke-free, and drug-free property.

HOUSEKEEPING - Suite will be cleaned once per week. Cleaning service includes mopping, light cleaning and linen service. We reserve the right to come in the suite during reasonable hours for maintenance and service.

CHECK-IN PROCEDURE - After 7pm on your arrival date, you may check in. The code to the front door and your suite is the last 4 digits of the phone number you used to register with us.

CHECK-OUT PROCEDURE -
By 11 am on your departure date, please do the following:
-Wash dishes
-Check unit for personal belongings
-Turn off air conditioning or heating
-Turn off all lights and appliances
-Close your door tightly